Returns & Exchanges Info
If you need to exchange or return an item, please fill out the returns form found on the back of your order’s packing list (or print one out), return the item(s). If you are exchanging, place your new order online.
Returns for merchandise credit or exchanges are permitted within 30 days of receipt. Customer is responsible for all shipping charges on exchange/return orders. Returns will not be processed if items are worn or soiled. Items returned in used condition will be returned to customer at the customer’s expense. Shipping charges are not refundable.
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Customer Service Hours
Monday - Friday 9:00 am - 5:30 pm (ET)
Sorry, no collect calls. We are closed on all national holidays.